📬 Need Help? Hit Us Up Anytime.
We’re not some faceless fashion machine — we’re real people who care about your glow-up.
Whether your box needs restyling, your quiz glitched out, Afterpay isn’t vibing, or you just want to tell us how many compliments you got (we love those) — we got you.
👀 Most Asked Questions?
Check the FAQ first — it’s stacked with answers to common stuff.
💌 For Everything Else:
📦 Order Questions
Something off with your order? Didn’t get your box? Shoot us a message and include your order number so we can help faster.
🧠 Styling Advice / Restyle Requests
Not obsessed with your box? No stress — we restyle for free. Just send us pics or vibe notes and we’ll sort it.
🤝 Collabs & Creator Enquiries
If you’re a content creator, stylist, or cool human who wants to work together — email or DM us with “Collab” in the subject or message.
🔗 Ways to Reach Us
📧 Email Us:
hello@vintagebox.com.au
(We reply within 24–48 hrs, Mon–Fri)
📥 Instagram DMs:
@vintageboxofficial
(Fastest for urgent order help, styling tweaks, or hype requests 👏)
📞 Phone Us
+61 413973721
🏡 Address
Parcel Locker 10258 62053
30-32 Pinjarra Rd
MANDURAH WA 6210
Australia
📦 Return / Restyle Portal:
Use the Restyle Portal to start a return or restyle — takes under 2 minutes.